Your Right To Refund

Refund Policy

Settle AI 60-Day Refund Policy

Effective Date: June 4, 2025

At Settle AI, we are committed to delivering exceptional AI-powered dispute resolution services. We stand behind the quality of our offerings and strive to ensure customer satisfaction. This Refund Policy outlines the terms under which refunds are granted for our one-time and token top top based services.

1. Eligibility for Refund

Customers may request a full refund within 60 days of the initial purchase of a life-time plan or token top-up if they meet the following conditions:

  • Service Dissatisfaction: The customer is not satisfied with the services provided and has utilized the platform in accordance with the terms of service.

  • Refund Request Timing: The refund request is submitted within 60 calendar days from the date of the initial purchase.

2. Refund Process

To initiate a refund request, please follow these steps:

  1. Contact Support: Send an email to support@settleai.net with the subject line "Refund Request – [Your Company Name]".

  2. Provide Details: Include the following information in your email:

    • Your Full Name

    • Date of purchase

    • Reason for the refund request

  3. Await Confirmation: Our support team will review your request and respond within 2 business days.

  4. Refund Approval: If approved, the refund will be processed to the original payment method within 5 business days.

3. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

  • Renewals: Refund requests for purchases made after the 60-day window are not eligible.

  • Excessive Usage: If the customer has utilized the services extensively (e.g., resolving a significant number of tokens) within the 60-day period, the refund request may be denied.

  • Violation of Terms: Any breach of Settle AI's Terms of Service may void eligibility for a refund.

4. Modifications to the Refund Policy

Settle AI reserves the right to modify this Refund Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after such changes constitutes acceptance of the new policy.

5. Contact Us

For any questions or concerns regarding this Refund Policy, please contact us:

Settle AI
Address: 
Email: support@settleai.net
Website: https://settleai.net

Note: This Refund Policy is governed by the laws of the State of Wyoming, United States.